Consumers Energy1.34.1 - App Store

Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings.

- Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards.
- Centralized Account Management: All your energy accounts, one accessible place.
- Scheduled Payments: Align your payments with your financial schedule.
- Real-Time Alerts: Stay updated on bills, payments, and service interruptions.
- Interactive Outage Map: Monitor real-time service conditions in your area.
- Custom Settings: Personalize your app experience to fit your needs.

Version History • This update includes a fix to improve chatbot performance. 1.34.1 Jul 29 • Watts, the Consumers Energy chatbot, is available 24/7 to help with questions – no waiting required.
• Bug Fixes and performance improvements have been implemented on the app for a smoother, more reliable experience. 1.34.0 Jul 16 • This update fixes an issue that was preventing downloads of usage data from the Energy Dashboard. 1.33.1 Jun 8 • Push notifications are here! Get timely alerts for billing and payments, program updates, high bill notifications, and important account notices. Turn them on in the app.
• Updated Energy Use Dashboard with an improved experience for viewing your energy usage and insights.
• Bug fixes and performance improvements have been implemented on the app for a smoother, more reliable experience. 1.33.0 May 28 • Push Notifications are now available for billing and payment alerts, program notifications, high bill alerts, and account notices.
• Bug Fixes & Enhancements: Various improvements for a smoother, more reliable experience. 1.32.0 Mar 25 • Minimum OS Support Updated: The app now requires iOS 16 or later for improved performance and security.
• Updated Payment Fee for Non-Energy Accounts: A small transaction fee now applies when paying with Credit/Debit Cards or advanced payment methods (PayPal, PayPal Credit, Venmo, and Apple Pay).
• Bug Fixes & Enhancements: Various improvements for a smoother, more reliable experience. 1.31.0 12/05/2025 This update resolves an issue that prevented users from accessing the address bar dropdown when the device display is set to “Larger Text” mode. 1.30.1 11/20/2025 • Multi-Pay: Easily pay multiple accounts in one simple payment flow—making account management more convenient.
• Energy Use Dashboard: Track your energy use and costs directly in the app—no need to open a browser.
• Outage Updates: Now includes estimated times for restoration updates, helping reduce uncertainty during outages.
• Operating System Alerts: Added warnings if your device’s operating system will no longer be supported.
• Bug Fixes & Performance Improvements: Various improvements and fixes to ensure a smooth and reliable experience. 1.30.0 11/06/2025 • This update resolves an issue that previously prevented users from entering a phone number when creating a new profile. 1.29.4 10/27/2025 • This update improves compatibility with iOS 26 in some of our libraries. 1.29.3 09/19/2025 This update resolves an issue that caused some users to see incorrect account information after logging in. With this update, account details should now appear correctly. 1.29.2 08/25/2025 • This update resolves an issue that was preventing some users from moving past the login error screen. 1.29.1 08/11/2025 • Improved Account Creation: We’ve enhanced the registration process to help prevent login issues—now ensuring your selected User ID doesn’t match the email address of an existing profile.
• Budget Plan Updates: We’ve improved notifications for Budget Plan changes at the end of your 12-month cycle—giving you more clarity and time to prepare.
• Bug Fixes & Performance: Various improvements for a smoother user experience. 1.29.0 07/31/2025 What’s New?
• Pay Someone Else’s Bill: Support others by locating their account and paying their bill using your saved payment method.
• Faster Login: Experience a quicker sign-in experience with fewer steps and the option to use your primary email address to login.
• Primary Email Check: The app now ensures that your primary email address isn’t already associated with another account when creating or updating a profile.
• Budget Plan Info: Discover how your Budget Plan amount is calculated and why it changes, now clearly explained in a new expandable section on the Budget Plan screen.
• Bug Fixes & Performance: Various improvements for a smoother user experience. 1.28.0 06/26/2025 What's New?
• Bug Fixes & Performances:
1. Session Recovery: Resolved an issue for multiple account login memory leak.
2. Outage Information Display: Resolved an issue for outage details being displayed after viewing the Outage Map. 1.27.2 05/12/2025 - Maintenance Mode Update: The app now displays an estimated end time for maintenance mode messages, keeping you informed when services are temporarily unavailable.
- Card Brand Icons: The app now displays Visa, Mastercard, AMEX, and Discover logos next to saved Credit/Debit Cards, making it easier to identify your payment method.
- Payment Methods Shortcut: A new shortcut from the "My Bill" screen allows quicker access to your saved payment methods.
- Improved Error Messaging: The app now shows an error message when a payment method nickname includes unsupported characters.
- Bug Fixes & Performance: Various improvements and fixes for a smoother experience. 1.27.1 04/11/2025 - Maintenance Mode Update: The app now displays an estimated end time for maintenance mode messages, keeping you informed when services are temporarily unavailable.
- Card Brand Icons: The app now displays Visa, Mastercard, AMEX, and Discover logos next to saved Credit/Debit Cards, making it easier to identify your payment method.
- Payment Methods Shortcut: A new shortcut from the "My Bill" screen allows quicker access to your saved payment methods.
- Improved Error Messaging: The app now shows an error message when a payment method nickname includes unsupported characters.
- Bug Fixes & Performance: Various improvements and fixes for a smoother experience. 1.27.0 04/08/2025 - Payment Extension: Eligible users can now choose a later payment date within a 10-day window, offering more flexibility in managing payments.
- Budget Plan Change Notification: Users will receive an in-app alert when their monthly budget plan amount changes, ensuring they stay informed about upcoming adjustments.
- Bug Fixes & Performance: Various improvements and fixes for a smoother experience. 1.26.0 02/27/2025 - New Payment Methods: You can now pay your bills with PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay, offering you more ways to pay.
- Enhanced Easy Pay Enrollment: Set up Easy Pay with these additional payment methods for seamless and automated bill payments.
- Improved Outage Reporting: Easier access to the Outage Map and options to Report an Outage for Someone Else.
- Bug Fixes & Performance: General performance improvements and fixes for a smoother experience. 1.25.2 02/07/2025 - New Payment Methods: You can now pay your bills with PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay, offering you more ways to pay.
- Enhanced Easy Pay Enrollment: Set up Easy Pay with these additional payment methods for seamless and automated bill payments.
- Improved Outage Reporting: Easier access to the Outage Map and options to Report an Outage for Someone Else.
- Bug Fixes & Performance: General performance improvements and fixes for a smoother experience. 1.25.1 01/07/2025 - New Payment Methods: You can now pay your bills with PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay, offering you more ways to pay.
- Enhanced Easy Pay Enrollment: Set up Easy Pay with these additional payment methods for seamless and automated bill payments.
- Improved Outage Reporting: Easier access to the Outage Map and options to Report an Outage for Someone Else.
- Bug Fixes & Performance: General performance improvements and fixes for a smoother experience. 1.25.0 12/05/2024 What's new:
- Easy Pay Enrollment: Easily set up Automatic Payments with your credit or debit card for a more convenient bill payment experience.
- New Welcome Screen: A refreshed design for a clearer, improved experience.
- Biometrics Permissions: We've enhanced Face ID permissions, making it easier to manage your settings.
- Bug Fixes: General performance improvements and stability enhancements. 1.24.2 11/05/2024 What's new:
- Easy Pay Enrollment: Easily set up Automatic Payments with your credit or debit card for a more convenient bill payment experience.
- New Welcome Screen: A refreshed design for a clearer, improved experience.
- Biometrics Permissions: We've enhanced Face ID permissions, making it easier to manage your settings.
- Bug Fixes: General performance improvements and stability enhancements. 1.24.1 10/23/2024 What's new:
- Easy Pay Enrollment: Easily set up Automatic Payments with your credit or debit card for a more convenient bill payment experience.
- New Welcome Screen: A refreshed design for a clearer, improved experience.
- Biometrics Permissions: We've enhanced Face ID permissions, making it easier to manage your settings.
- Bug Fixes: General performance improvements and stability enhancements. 1.24.0 10/17/2024 - Passwordless Login: Quicker and more secure access to your account.
- Now Accepting American Express: Pay your bills with even more flexibility.
- Payment Cancellations: Cancel same-day payments for added flexibility.
- Report Outages for Others: Easily help friends and family by reporting their power outages.
- Phone Validation: Improved security and accuracy.
Bug Fixes: Enhanced app performance and stability. 1.23.0 08/20/2024